Privacy Policy

French Link Building Services ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website at https://frenchlinkbuilding.services, contact us, or engage our link building services. This policy is designed to comply with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the French Data Protection Act (Loi Informatique et Libertés), and applicable guidance from the French data protection authority (CNIL).

1. Data Controller

The data controller responsible for your personal data is:

French Link Building Services
12 Rue de Rivoli
75004 Paris, France
Email: fabi@site-media.co.uk
Phone: +33 1 86 65 42 10

For any questions regarding this Privacy Policy or the exercise of your data protection rights, please contact us at the email address above.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Data You Provide Directly

• Contact information: name, email address, phone number, company name, job title, and website URL when you submit our contact form or request a consultation.
• Communication content: the content of messages, inquiries, and correspondence you send to us.
• Business information: details about your link building requirements, target markets, and campaign objectives shared during consultations or proposals.
• Contractual data: billing address, payment information, and invoicing details when you engage our services.

2.2 Data Collected Automatically

• Technical data: IP address, browser type and version, operating system, device type, and referring URL.
• Usage data: pages visited, time spent on pages, click patterns, and navigation paths on our website.
• Cookie data: information collected through cookies and similar technologies, as described in our Cookie Policy.

2.3 Data from Third Parties

• Analytics providers: aggregated website usage data from services such as Google Analytics (when you have consented to analytics cookies).
• Professional referrals: contact details provided by business partners who refer you to our services, with your knowledge.

3. Legal Basis for Processing

Under the GDPR, we process your personal data on the following legal bases:

• Contract performance (Article 6(1)(b)): processing necessary to respond to your inquiries, prepare proposals, and deliver link building services you have requested.
• Legitimate interests (Article 6(1)(f)): processing necessary for our legitimate business interests, including website security, fraud prevention, service improvement, and direct marketing to existing clients—balanced against your rights and freedoms.
• Consent (Article 6(1)(a)): processing based on your explicit consent, such as non-essential cookies, marketing communications to prospects, or optional newsletter subscriptions. You may withdraw consent at any time.
• Legal obligation (Article 6(1)(c)): processing necessary to comply with applicable laws, including tax, accounting, and regulatory requirements.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

• Responding to contact form submissions and service inquiries
• Preparing and delivering link building proposals and campaign reports
• Performing and managing contractual services, including outreach on your behalf
• Processing payments and maintaining financial records
• Sending service-related communications, including campaign updates and account notifications
• Improving our website, services, and user experience through analytics
• Complying with legal obligations and defending our legal rights
• Sending marketing communications about our services, where permitted by law and subject to your preferences

5. Data Sharing and Recipients

We do not sell your personal data. We may share your data with the following categories of recipients, subject to appropriate safeguards:

• Service providers: hosting providers, email delivery services, CRM platforms, analytics tools, and payment processors who process data on our behalf under data processing agreements compliant with Article 28 GDPR.
• Professional advisers: lawyers, accountants, and auditors bound by confidentiality obligations.
• Publisher partners: when executing link building campaigns, we may share limited business information (company name, website URL, campaign brief) with French publishers and media contacts as necessary to secure editorial placements—only with your authorisation as part of an active engagement.
• Legal authorities: when required by law, court order, or governmental request.

Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission or adequacy decisions.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Contact inquiries: up to 24 months from last contact, unless a business relationship is established.
• Client contractual data: for the duration of the engagement plus 5 years, to comply with French commercial and tax law.
• Financial and invoicing records: 10 years, as required by French accounting regulations.
• Marketing consent records: for the duration of consent plus 3 years after withdrawal.
• Website analytics data: up to 26 months, in accordance with our analytics provider configuration.

After the applicable retention period, data is securely deleted or anonymised.

7. Your Rights Under the GDPR

As a data subject, you have the following rights regarding your personal data:

• Right of access (Article 15): request a copy of the personal data we hold about you.
• Right to rectification (Article 16): request correction of inaccurate or incomplete data.
• Right to erasure (Article 17): request deletion of your data where there is no compelling reason for continued processing.
• Right to restriction (Article 18): request that we limit processing of your data in certain circumstances.
• Right to data portability (Article 20): receive your data in a structured, machine-readable format where processing is based on consent or contract.
• Right to object (Article 21): object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.
• Right not to be subject to automated decision-making (Article 22): we do not use automated decision-making or profiling that produces legal effects.

To exercise any of these rights, contact us at fabi@site-media.co.uk. We will respond within one month, as required by the GDPR. We may request proof of identity before processing your request.

You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) at www.cnil.fr if you believe your data protection rights have been violated.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS/SSL), access controls limiting data access to authorised personnel, secure hosting infrastructure within the EEA, and regular security assessments. While we take data security seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are directed at business professionals and are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. The "Last updated" date at the top of this page indicates when the policy was last revised. Material changes will be communicated via a notice on our website or, where appropriate, by email to active clients. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

French Link Building Services
12 Rue de Rivoli, 75004 Paris, France
Email: fabi@site-media.co.uk
Phone: +33 1 86 65 42 10